Refund and Replacement Policy:
There is no refund on any of our products.
Once you received the order, we have a 5-day replacement policy, which means you have 5 days after receiving your item to request a replacement. A product can be maximum replaced two times.
You are eligible for a replacement if the item is different from the item, you ordered or damaged in transport.
Maximum replacement limit – 1 times
DELAYED DELIVERY/NON- DELIVERY
We will not be held liable for any delay of delivery or non-delivery of our products & services as a result of the following circumstances.
(i) Where payment has been refused via your card issuer and/or we are unable to process payment.
(ii) Where a delay or failure or failure to publish is due to unforeseen circumstances out of our control.
CHANGES AND REVIEW OF THIS POLICY
We keep this policy under regular review. It was last updated in April 2025.
We reserve the right to modify it at any time so would encourage you to regularly review it. Changes and clarifications will take immediate effect upon their posting to the website.
QUESTIONS AND CONTACTING VIBHOR ASRI PUBLISHING
If you have any queries or would like further information about this statement or any information on our website please email at deepika.sharma@vibhorasri.com / 91-9015794343 / +0124-4597614